NVOCC/VOCC/Freight Forwarding Back Office Processing Services

Accord provides wide range of customer service and transaction processing services to the logistics industry. Accord acts like an extended arm of your transportation department to provides turnkey back-office processing services for your transportation needs. Our services includes, but not limited to, Bills of Lading preparation, Airway bills preparation, Arrival notices, Sailing schedules, Preparing and auditing customer invoices, Auditing vendor bills and carrier contracts

• Headquartered in USA and Offshore location in India.

• Began operations with 5 employees and now over 100+ employees

• 3 Full Time Shifts

• A decade of Experience in BPO/KPO

• Working with one of the biggest VOCC and gearing up for 2 more

   NVOCCs

Our Services:

• Complete Back Office Support for VOCCs, NVOCCs, 3PLs and

   Freight Forwarders

• Vendor Management and 24 hours Customer Care support

• Bill of Lading Preparation

• Track and Trace Support

• Documentation Support (Import & Export)

• Handling Quotations, Price Lists Filing etc.

• Audit, Rate Check, Invoice Check, Address Check etc.

• Verification of Surcharges, Port Charges, Contingency Charges, etc.

• Invoice Handling Services

• House Bills Processing

• Inland Logistics Management (Shipper to Port and Port to Consignee)

• Inland Vendor Invoice Auditing

• Liaison between third parties to move the shipments